Shipping policy
SHIPPING FEES + DESTINATIONS
We ship from California and offer complimentary shipping on all orders within the United States. We also provide express shipping options with a payable fee, at checkout. Our delivery window is 2-5 business days, depending on your location.
Complimentary shipping is available on orders over $195 CAD within Canada and $195+ worldwide.
For orders below these thresholds, shipping rates are automatically calculated at checkout.
Please note that duties, taxes, and customs fees are calculated at checkout and they are the recipient's responsibility. Delivery times for international shipping may vary depending on your location.
HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
The actual shipping time and delivery date may vary depending on your location and the local postal service in your area.
- On average, we usually process and ship your orders within 1-3 business days from the date the order is received.
- US orders may arrive approximately 2-5 business days after being shipped, depending on your location.
- International orders may arrive in your country 5-10 business days after being shipped. Note that delivery times for international shipping may vary depending on your location.
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.
WILL I BE CHARGED VAT TAXES?
We ship from California, and all orders shipped internationally are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the country, the postal package may incur local customs or VAT charges. Please contact your local customs office for more information regarding your country's customs policies.
